Rentmatic is free for tenants. Tenants can log in to apply to rent units, review existing leases, change their payment information and communicate with landlords through the messaging system. There are also no tenant fees associated with automated rent collection.

Landlords pay a monthly fee to use Rentmatic. The monthly fee includes the use of all Rentmatic features. There are no extra charges for automated rent collection or ACH fees. The monthly fee is based off of the number of rental units the landlord will manage with Rentmatic. To view pricing details, click here.

No, Rentmatic charges a set per unit monthly fee that includes all ACH transaction fees. This fee remains the same whether you have one tenant in a unit or four tenants/roommates in a unit.

If you would like to cancel your Rentmatic account, login and click the contact support link located in the footer of each page. Send us an e-mail briefly explaining why you would like to cancel and we will cancel your account immediately. Rentmatic accounts will remain open to the end of any active billing cycles.

If you would like to export, download, or print information within your Rentmatic account, please do so before canceling your account. When Rentmatic cancels your account you will no longer have access to the system or data.

Yes. To suspend a rent debit for a particular month simply log into your Rentmatic account and submit a support request detailing the month to skip. Rentmatic can suspend any rent debit if notified at least three (3) business days before the actual debit date.

No, Rentmatic is not in the leasing business. Rentmatic is an online property management software company and provides software to landlords and property managers to contribute to efficient and effective property management.

Four to Five Business Days. With Rentmatic landlords can specify the actual day of the month that Rentmatic will debit tenant bank accounts. The collected rent will be deposited to the landlords bank account four to five business days later. Our goal is to move funds as quickly as possible and this is most often four business days, however we cannot guarantee timing due to irregularities that may occur with the ACH banking system.

The transaction cycle is required to minimize default risk while at the same time providing you with an easy to use low-cost rent collection system. And unfortunately, due to US banking laws, transactions do not move between banks during weekends or holidays. Rentmatic will notify you of NSF returns or tenant banking errors within 3 business days. The status of all Rentmatic transactions can be viewed online.

Rentmatic cannot legally debit a tenant's bank account without direct authorization. To stop rent debits at any time the tenant can simply log into their Rentmatic account and submit a support ticket. Rentmatic requires three (3) business days to stop any or all rent debits.

Tenants receive an e-mail reminder of the debit, including the amount and which account will be used, five days before the debit is initiated.

Tenants also receive an e-mail notification at the exact time Rentmatic initiates the debit. After the debit is initiated it will appear within the tenant's Rentmatic account, including all relevant details and a confirmation number.

Funds are never debited from landlord bank accounts.

Tenants using Rentmatic can rest assured that they are using the safest, most secure system available. Tenants are more secure using Rentmatic than they are dealing with landlords and property managers directly. Landlords cannot guarantee their tenants that their sensitive personal data will be stored in a state-of-the-art secured data center with encryption, redundancy, and firewall protection. Instead sensitive tenant data is usually stored in a filing cabinet in an unlocked office available to numerous individuals, or as we at Rentmatic like to say 'An Identity Theft Disaster Waiting to Happen'. Click here to read more about Rentmatic's security measures.

Tenant privacy is backed up by Rentmatic's TRUSTe certified Privacy Policy. Rentmatic has been reviewed by TRUSTe and completed an extensive evaluation to be certified by TRUSTe. Tenants also have the option of referring to TRUSTe for privacy related issues concerning Rentmatic.

Finally, tenants can be even more comforted by Rentmatic's Tenant Rent Guarantee, which establishes clearly defined expectations for all tenants using Rentmatic. With Rentmatic there are no surprises.

Rent can be debited more than once a month (weekly, bi-weekly) however additional fees apply.

Rentmatic can automatically collect security deposits, move-in costs and any rent due when the lease is signed via ACH. When a tenant electronically signs a lease with Rentmatic, they are prompted to enter their bank account and authorize Rentmatic to debit any amounts due on behalf of the landlord.

Since leases can be electronically signed online at any time using Rentmatic, the delivery of funds collected when the lease is electronically signing may vary. If the lease is electronically signed before 4:30 PM Eastern Standard Time on a business day, funds will be directly deposited to the landlord five business days later. If the lease is electronically signed after 4:30 PM Eastern Standard Time, or on a non-business day, the funds will be directly deposited six business days later.

Yes, Rentmatic provides a pre-formatted ready-made online rental application. The application requires the information detailed below:

- Social Security number
- Driver's license number and state
- Date of birth
- Pet information
- Present occupation (employer, duration, supervisor, supervisor contact info)
- Previous occupation (employer, duration, supervisor, supervisor contact info)
- Present address, landlord information, and reason for moving
- Previous sddress, landlord information, and reason for moving
- Previous previous, landlord information, and reason for moving
- Yearly gross income
- Other income
- Every filed for bankruptcy
- Every evicted
- Automobile information (make, model, plate)
- Two Personal References (name, e-mail, phone, relationship duration)
- Emergency contact information (name, relationship, phone)
- Applicant general notes

All applications are completed and submitted online. Landlords receive e-mail notifications each time an application is submitted. Landlords can view submitted applications side-by-side, apples-to-apples.

Yes, Rentmatic allows landlords to set an application fee that is required from tenants before submitting applications. There is a surcharge for collecting application fees. Application fee funds are directly deposited to landlord bank accounts weekly.

Yes, Rentmatic works with roommate situations or multiple tenants living in a rental unit. Rentmatic enables each roommate to have a seperate rental application and lease. For automated rent collection, Rentmatic requires each roommate to have a seperate authorization.

Roommates may change rent portion splits at any time by logging into Rentmatic.

Rentmatic also enables roommates to fill a void when one roommate moves out.

Rentmatic aggregates collected rent on a daily basis and deposits one lump sum to landlord/managers bank accounts. The following line should appear for each direct deposit to a landlord/property manager bank account:

Rentmatic, LLC D USACREDITS ###### ##### ID: ##

The last part, ID: ##, displays an id number that can be used within Rentmatic to reconcile the deposited amount to relevant rent payments so you always know who has paid, what unit they are renting, and when the funds were deposited.

Tenants receive an e-mail reminder five days before rent is debited from their bank account. Something similar to the following will appear on a tenant's bank statement:

WEB RENTMATIC LLC USASALES ###### #####...

Tenants can log into Rentmatic at any time to review their full rent transaction history and to see the details of each individual rent transaction.

Yes, by logging into Rentmatic, tenants can change their payment account at any time. Changes to payment accounts take affect immediately.

No. For liability reasons, Rentmatic does not provide legal language, but instead allows you to use any lease legalese you choose. Rentmatic also provides the option of uploading scanned lease documents.

Visit the following sites for help with generating leases:

• LawDepot.com
• LegalDocs.com
• Socrates.com
• Google Residential Lease Search

Yes, there is an option to manually enter rent payments. For each manually entered rent payment you specify the amount, as well as the date and time the payment was received.

Although this is an option, Rentmatic urges all landlords to get as many tenants signed up for automated rent payments as possible, thus creating the most efficient system possible.

Yes, parking spaces and storage units are rented just like apartment units. Landlords can accept applications, provides electronic leases, and automate rent collection for parking spaces and storage units. Depending on how a building is set-up, parking spaces and storage units can also be seperate line items in the building rent roll.